Meet the Team

Laura Paz, HAD

Hearing Instrument Specialist & Lead Practitioner

Se habla Espanol

Laura joined EDA in 2009 and is one of the only bilingual hearing aid dispensers working in the Tucson area. She also helps to coordinate our outreach programs to the Spanish-speaking community, and she is a member of the AZ Hearing Healthcare Providers group.

The healthcare industry chose Laura as she was in a different field and turned to hearing loss following the passing of her father, who she was blessed to spend time sharing stories with in his senior years. She realized her true passion came from helping older adults who want to share their stories, and she can help enrich their lives.

She has established friendships with many El Dorado Hearing patients and families. Laura truly gives the best of herself to every patient she sees and helps with their hearing loss needs.
Laura has three favorite hobbies, she loves to read, she loves to watch Mexican soap operas, and lastly, she loves to dance! She enjoys spending time with her three sons and her husband. Laura enjoys caring for their Shitzu, Shy.

Laura is passionate about many things, including supporting causes like St. Jude’s Hospital and volunteering at her local schools. We love Laura’s outlook on life and the positive influence she shares with everyone. She is devoted to being kind and generous, and our patients truly benefit from her positive, generous influence.

Personal Motto:

“Work hard and never stop learning in striving to be the best version of yourself.”

Professional Experience:

• Member of the International Hearing Society

CRISTIAN ANTHIS, HAD

Hearing Instrument Specialist

Cristian Anthis is a hearing instrument specialist at El Dorado Hearing. His journey with hearing aids is deeply personal, rooted in childhood experiences that shaped his perspective on sound and communication. Growing up, his closest friend relied on body aids, while another underwent a transformative experience with cochlear implants in 1970. Additionally, a second friend’s family faced the challenge of severe hearing loss, with all three siblings relying on BTEs.

Little did he know that these early encounters with hearing technology would pave the way for his future in the industry. Today, as his own hearing faces challenges and he contends with persistent tinnitus, he found himself in the role of a programmer who values the intersection of technology and human experience.

Despite his reluctance to wear hearing aids, he recognizes their transformative power. He often reminds others with hearing aids that they are, in a sense, “Bionic.” His focus on programming extends beyond the digital realm; he is passionate about enhancing the reality of everyday sounds. For Cristian, the essence lies in meaningful conversations amidst noise and the clarity of TV and music. He believes that when we prioritize these fundamental aspects, everything else falls into place, creating a richer and more connected auditory experience.

Kristina Islava

Patient Care Coordinator

Kristina is the Patient Care Coordinator at El Dorado Hearing. She began working at El Dorado Hearing to start making people feel better. “Working with El Dorado Hearing, I know I have succeeded.” Kristina’s outgoing personality makes her a patient favorite, and we often hear how patients truly feel like family, thanks to the personal connection they make with Kristina.

Kristina has a rich understanding and knowledge of hearing loss and hearing aids. She can help patients dealing with long-term hearing loss find listening devices and hearing loss treatments that bring relief and allow many of them to hear sounds they haven’t heard in years. Kristina believes in passing along her knowledge, and our patients truly benefit from her hard work and expertise in hearing loss.

In her spare time, she enjoys traveling and spending time with her partner and sons. Kristina enjoys fishing, shooting range, bike riding, and photography. She loves taking care of her favorite pit bulls, Domino and China, and rooting for the Arizona Cardinals and New York Yankees.

Crystal Fernandez

Patient Care Coordinator

Crystal is the Patient Care Coordinator at El Dorado Hearing and our resident “mama bear” in the office! She works at our front desk and is the administrative assistant for the office as a whole. Crystal is an integral part of our team and helps our patients understand the best options for treating hearing loss. She has a passion to help people with hearing loss find the right hearing solutions that will transform their lives. Crystal regularly volunteers at Fountain Village to help clean hearing aids.

In her spare time, Crystal enjoys hunting, hiking, and crocheting quilts. Crystal has two sons and two dogs she enjoys spending time with. She loves cheering on her favorite football teams, the Dallas Cowboys and The University of Arizona.